An "extended warranty" is an extension of your manufacturer's warranty. CoverYourAuto is not connected to vehicle manufacturers or dealers in any way. Instead, a CoverYourAuto service contract is designed to pick up where your existing warranty drops off, or to fill any gaps in coverage.

As vehicle technology becomes increasingly complex, it becomes more challenging—and potentially problematic—for even the most experienced do-it-yourselfers to fix their own vehicles. Even seemingly simple repairs now require computerized diagnostics, specially trained technicians, and sophisticated equipment only found in specialized repair facilities.

Typically, auto insurance covers only collision or accidental damage to your vehicle—such as a car crash, fire, or vandalism. A CoverYourAuto service contract covers the mechanical parts of your vehicle. Most auto insurance policies do not cover mechanical breakdowns, unless they are the direct result of an auto accident. But with a CoverYourAuto service contract, your engine, transmission, and other vital car parts are protected anytime they break down or malfunction.

Vehicle warranties sold by dealers and manufacturers cover repairs on your car up to a certain age or mileage criteria. A CoverYourAuto service contract is designed to pick up where your existing warranty drops off, or to fill any gaps in coverage. This gives you the peace of mind that you've got continuous protection against costly auto repairs.

Yes, we are affiliated with the extended warranties that manufacturers and dealers sell. These contracts offer protection for almost all vehicle makes and models, and repair work can still be done by your local dealership or repair facility. However, we are able to sell these warranties at a lower price, due to our sales volume.

When choosing a plan, no matter its level of coverage, make sure it offers a cancellation option, monthly payment plan, free towing and rental cars, and a money-back guarantee. CoverYourAuto backs each of its contracts with these services and offerings; many other warranties and service contracts don't offer this level of customer satisfaction. When choosing your level of protection, make sure to take a close look at what each contract covers. If you choose only the most basic, least expensive coverage, you could still be left paying for costly repairs. CoverYourAuto contracts have been designed to fit a wide range of coverage needs and budgets, and can be further customized to meet your unique needs. Plus, every contract we offer will cover your vehicle's most vital parts.

A CoverYourAuto representative will review your information and will contact you as soon as possible provided you have already submitted a request online. Or you can also call us toll free at 1-800-720-5561 to find out more information. We provide services for both new and used vehicles, so there is a good chance your vehicle will qualify for coverage. To maintain coverage, please refer to your service contract. Your vehicle must undergo an inspection at one our working partners (link for locations). You must keep up with regular scheduled maintenance on the vehicle.

Yes, we accept used/pre-owned vehicles as well as new. Please contact one of our representatives toll free at 1-800-720-5561, and we will further review your information.

Most of our contracts are transferrable if you sell your vehicle to another person. Contact one of our representatives toll free at 1-800-720-5561 to discuss the specific terms of your contract.

No. Because each vehicle is different in terms of its mileage, age, overall condition, and repair history, each contract we create is vehicle-specific. This ensures that each of your vehicles receives the right level of protection.

The CoverYourAuto claims process is fast and effortless. Prior to repair, simply tell the dealership or repair facility of your choice to call the Claims Center number provided in your contract packet. A Claims Representative will expedite direct payment to your repair facility.

In 2009, our suppliers paid out millions in vehicle service contract claims. As long as your claim meets the terms of your service contract, 100% of your repairs will be paid for (less your selected deductable). Review your contract packet, or contact one of our representatives, to make sure you understand the terms of your contract prior to making a claim.

All of our suppliers are highly rated. If any of our suppliers fail to meet our high standards for customer service, we work to resolve complaints immediately. We are a member of the BBB and as such agree to binding arbitration.

We pride ourselves on taking outstanding care of our customers, and we have a large, knowledgeable customer service staff to do just that. Our representatives are available to answer any questions you may have. Call toll free at 1-800-720-5561.

We ask for the make, model, mileage and age of your vehicle in order to recommend the best possible protection. And because rules vary from province to province, we need to know where you live, and how to reach you there.

Your VIN is your vehicle identification number. The most common VINs contain 17 characters. Ex: 1G1FP22PXS2100001. Some common places to locate your VIN: On the driver's side dash viewable from the windshield, the front of the engine block by raising the hood and looking at the front of the engine, and in the driver's door jam.

Your current odometer is a recording of the current (today) measured distance your vehicle has traveled. In other words, your current vehicle mileage. For example, your odometer can read 30,165 KM's. Your odometer can be located inside the vehicle on the driver's side dash usually below the speedometer. Some vehicles may require that the engine is on in order to show the odometer reading.